What I liked most: They gave the best price for this RV

What I'd improve: I purchased a 2011 345DBQ Montana Mountianeer $50,000.00 They shipped it from the factory to my location in Utah. When I received this RV it leaked Rain water into the Dinette area through the cupbords down onto the drapes and blinds soaking the dinette chairs and carpeting. The Furnace was not connected to the ducting only blew heated air into kitchen cabinets, Fantastic Vent Fan would not open or close only manually. Kitchen Blind missing the plastic opening and closing rod, Rv missing waterhose connection in storage area. General RV did fix all of these items but tossed me from one manager to the other. Took two weeks before they decided to fix the issues. Their customer service sucks, Keystone warrenty is no good. Their quality is below standard. Would not buy a Keystone product again.

Jun 27, 2011 | Douglas from Eden, UT

What I liked most: Especially liked the financial person that took care of us. She was very knowledgeable and helpful. Liked the demo on our new Open Range RV

What I'd improve: Do not bring in out of state Salespeople to Michigan RV Shows. The salesperson was find with us, until we were ready to buy and then he tried to retract some of his earlier statements and it really turned us off.

Apr 04, 2011 | Gerald from Saline, MI

What I liked most: ability to just look around

What I'd improve: just give me a price!! not well how much would you pay for this? give me your best price..was interested in a Heartland Edge..but never could get a striaght price

Jun 26, 2010 | Mike from Westland, MI